We’ve all had moments when we’re not sure whether to say something. A friend is making a mistake. A colleague seems upset. We have something personal we want to share. Do we speak up? Stay quiet? And how do we know which choice is the right one? Social psychologist Vanessa Bohns studies what happens in…
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In today’s hyper-connected world, when you want to communicate, you’ve got so many alternatives to talking. But before you spend another minute drafting a text or email, consider how essential it is for us to talk to others. Talking – whether self-talk, sign language, or in-person speaking – is a process we need for learning,…
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We’re all virtual communicators. Even if we don’t work remotely, we’re texting, using social media, and making phone calls. But the question is, are we good at it? Do we know the best practices that can set us apart? Andrew Brodsky can teach us. He’s a management professor and virtual communication expert. In this episode,…
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We’re often put on the spot to say something of value. And when it happens, it can catch us off guard. For example, you log in early to a conference call and need to make small talk with high status colleagues. Or you find out in a meeting that a co-worker is leaving the company,…
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We’re often told that saying yes to everything will be the key to our success. It’ll strengthen our relationships, enhance our reputation, and help us achieve our goals. But what if the reverse were true? What if learning how to say no is the game changer? What if mastering this skill is the way to…
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