communication

CM 157: Kate Murphy On How To Listen

Listening improves our relationships, health, and workplaces. So how can we get better at it? Think about the last time someone listened to you, a time when you felt heard. Those moments matter more than we realize. In fact, research shows that, over time, not feeling heard has a negative impact on our physical and…

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CM 079: Jennifer Mueller on Leading Creative Change

Think we want creative ideas? Think again. While most of us are swimming in creative ideas, the research shows that we tend to go with what we already know. This love-hate relationship with creativity discourages innovation and causes people and organizations to stagnate. Jennifer Mueller, author of the book Creative Change: Why We Resist It…

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CM 051: Devora Zack on Singletasking for a Richer, Happier Life

Multitasking is a myth. And we are poorer for trying to do it. The research shows that we have less productivity, more stress, diminished creativity,  and poorer relationships when we try to do many things at once. And yet, in a hyper-connected world, we can often feel like we have no other choice. And yet,…

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