CM 052: Tom Davenport On Avoiding Obsolescence in an Automated Age

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Blog Post - Tom DavenportSmart machines are coming, so what are we doing about it?

Instead of cowering in fear, what if we took a proactive approach? What if there were a playbook we could use to anticipate and thrive in an increasingly automated world?

In his book, Only Humans Need Apply: Winners and Losers in the Age of Smart Machines, Thomas Davenport, offers ways to accomplish that goal. His book is a guide for employees and students who want to know what they can do to work successfully with smart machines.

Tom is a Professor in Management and Information Technology at Babson College and co-founder of the International Institute for Analytics. He is also a Fellow of the MIT Initiative on the Digital Economy and a Senior Advisor to Deloitte Analytics. He teaches analytics and big data at Babson, Harvard, MIT, and Boston University and has written over 17 books

In this interview, we talk about:

  • What the number of bank tellers working today can tell us about smart machines
  • 10 reasons to look over your shoulder for smart machines in your own work
  • What separates humans from machines
  • The 4 markers of machine smartness and which one we are living now
  • Why employers should aim for augmentation vs automation wherever possible
  • How smart machines can liberate us to do more creative and valuable work
  • Augmentation at its best in freestyle chess
  • How we can step in with machines in the workplace
  • Why we would want to step up with machines in the workplace
  • What it looks like to step forward with machines in the workplace
  • How we might step aside with machines in the workplace
  • How some are stepping narrowly with machines in the workplace
  • Why every organization needs an Automation Leader
  • Why we need to get past STEM as the only solution
  • The important role organizations play in providing professional learning
  • Why Tom argues against universal basic income
  • How companies can be more resilient in a digital age with increased competition
  • The fact that so few of our political leaders are talking about this big shift

Selected Links to Topics Mentioned

@tdav

http://www.tomdavenport.com/

Oxford Study on The Future of Employment

Bricklaying Robots

Ex Machina

Freestyle chess

Former WaMu Risk Officer

Stretch by Karie Willyerd

2020 Workplace Report

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